Custom Orders
At Monkey Mart by Trish, we understand that you may want a unique touch to your wardrobe. Our custom order policy ensures a smooth and personalized experience:
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1. Customization of Existing Designs:
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If you see a design in our collection but desire it on a different color or sized sweatshirt, there is no additional design charge.
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Likewise, if you wish to modify colors within the existing embroidery of a design, no design charge will apply.
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2. True Custom Sweatshirt with New Design:
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For those looking to create a truly custom sweatshirt with a new design, we are more than happy to assist.
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The design charge for new custom orders will be based on the complexity of the requested design.
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We will consult with you to determine the design charge before proceeding.
3. Design Consultation and Approval:
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For true custom orders, we will send you a photo of the proposed design from our design software.
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You will have the opportunity to review and approve the design.
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Once the design is signed off, the order is considered final with no exchanges or refunds.
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Important Considerations:
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Custom orders may take additional time for processing and production.
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Prices for design charges will be communicated and agreed upon before the customization process begins.
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Custom orders are considered final once the design is approved, and no changes, exchanges, or refunds will be possible.
How to Place a Custom Order:
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For customization of existing designs, simply specify your preferences during the ordering process.
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For true custom orders, please contact us at monkeymartbytrish@gmail.com or fill out our contact order form on the "Contact Us" page. We'll respond to discuss your ideas and receive a personalized quote.
At Monkey Mart by Trish, we value your desire for unique and personalized items. We look forward to creating a custom piece that reflects your style.